SmartCom Summit will be back this Winter in collaboration with the CPaaS Acceleration Alliance, focusing on Creating Smart Experiences in customer contact. Post pandemic, customer engagement is moving to the cloud and innovating like never before. Call centers become omni channel contact centers, front and back office are integrated […]
A summary of key insights and discussions from the quarterly CPaaS Acceleration Alliance CSP roundtable with industry leaders from IntelePeer, Syniverse, Telia, Zain, and Enreach. Introduction The CPaaS Acceleration Alliance organized another CSP roundtable session to explore the rapidly growing Communication Platform as a Service (CPaaS) […]
More than ever before, competition within any industry is driven by the ability to digitally transform business operations and provide customers both current and future with an experience that proves why your core functionality rises to the top among the competition. For small and medium enterprises […]
Kandy.io assets to be managed by an affiliate of TelcoDR March 8, 2023 – Austin, TX — Skyvera announces its successful bid to acquire substantially all assets of American Virtual Cloud Technologies, Inc. “AVCT” (Nasdaq: AVCTQ) and specified affiliates (including, without limitation, Kandy Communications, LLC). AVCT, […]
Mobile World Congress returned to form this year, welcoming over 88,500 attendees from 202 countries. The CPaaS Acceleration Alliance team braved the crowds last week, making sure we got our daily step counts in as we connected with members, partners, and other leaders in the communications […]
As we wrapped up another awesome CPaaS Showcase Challenge this week, where I was one of the judges, one thing absolutely floored me. Spoiler alert… It wasn’t any of the great solutions from our contestants: This is all great stuff that marketing, operations, and sales teams should be using this year. […]
Recently, I had the privilege of sitting down with Jeff Pulver and Rich Tehrani for a conversation ahead of the ITEXPO conference. Both Jeff and Rich are industry veterans, having been at the forefront of the telecommunications industry for many years. During our chat, we discussed […]
The CPaaS Showcase Challenge is back, and this time it’s taking place at ITEXPO in Fort Lauderdale, Florida from February 13th to 18th, 2023. The first challenge was won by BroadSource last month at CCA Cloud Connections, and this time around we have four new contestants […]
The great CPaaS bakeoff, cookoff, showcase is done. Recently, the leadership of the cloud communications community converged on Fort Lauderdale, where the CPaaS Acceleration Alliance hosted a special CPaaS Showcase as a part of the CCA Cloud Connections 2023 event. The overall winner of the event […]
BASINGSTOKE, ENGLAND – January 30, 2023 – A new study from Juniper Research has found the value of the CPaaS (Communications Platform-as-a-Service) market will reach $29 billion globally by 2025; rising from $16 billion in 2022. To capitalise on this substantial growth of 80% over the next three […]
The Cloud Communications Alliance annual event, Cloud Connections 2023, was held Jan 16-18 at the W Hotel in Ft Lauderdale, Florida. Leaders from around the industry came together for two days and shared experiences and knowledge that were helpful for all that attended. Arguably the most popular […]
