CPaaS Acceleration Alliance, the global alliance for the CPaaS industry, talks with alliance members Frost & Sullivan,, GMS, and IntelePeer about using CPaaS together with UC, CC, and CCaaS to crate better customer experiences and employee experiences. We talk about the following during this insightful session:

Trends for using CPaaS in CX and EX

Great examples of how CPaaS is improving customer & employee experiences on top of existing UC and CC platforms

How enterprises are using AI with CPaaS to create seamless customer experiences

How simple it is to deploy new experiences with CPaaS



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