Up your UC and Contact Center Game with CPaaS
CPaaS Acceleration Alliance, the global alliance for the CPaaS industry, talks with alliance members Frost & Sullivan, CM.com, GMS, and IntelePeer about using CPaaS together with UC, CC, and CCaaS to crate better customer experiences and employee experiences. We talk about the following during this insightful session:
Trends for using CPaaS in CX and EX
Great examples of how CPaaS is improving customer & employee experiences on top of existing UC and CC platforms
How enterprises are using AI with CPaaS to create seamless customer experiences
How simple it is to deploy new experiences with CPaaS
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