Recently, I had the privilege of sitting down with Jeff Pulver and Rich Tehrani for a conversation ahead of the ITEXPO conference. Both Jeff and Rich are industry veterans, having been at the forefront of the telecommunications industry for many years.
During our chat, we discussed the origins of VoIP, including the early days of VON (Voice on the Net), and how the industry has evolved over the years. We talked about the importance of customer experience (CX) and how it has become a key factor in the success of any business. With the rise of new technologies such as ChatGPT and blockchain, we explored how they are transforming the way we communicate and engage with customers.
We also took a quick look at the upcoming CPaaS Showcase Challenge, which will feature the latest innovations in the CPaaS space. We are excited to be partnering with Rich on this event and thank Jeff for his involvement as a judge.
Overall, our conversation with Jeff and Rich was enlightening and informative, and we appreciate their insights into the industry. We look forward to continuing our partnership with Rich and collaborating with Jeff on future projects. As the industry continues to evolve, it’s important to stay ahead of the curve and embrace new technologies that can enhance the customer experience and drive business growth.
About Jeff Pulver and Rich Tehrani
Jeff Pulver and Rich Tehrani are two names that are synonymous with the growth and development of the VoIP and telecommunications industry. These industry leaders have made significant contributions to the growth and advancement of the industry, and their efforts have been critical in shaping the industry as we know it today.
Jeff Pulver is an entrepreneur and visionary who co-founded Vonage, a pioneer in the VoIP industry. He has been a passionate advocate for VoIP technology and has been instrumental in promoting its use and growth. Jeff has also been a key player in shaping the regulatory landscape for VoIP and has been a vocal advocate for net neutrality.
Rich Tehrani, on the other hand, is a leading journalist, analyst, and conference organizer in the telecommunications industry. He is the CEO and Group Editor-in-Chief of TMC, a global media company that provides news and insights about the technology and communications industry. Rich has been a tireless advocate for the growth of the VoIP and telecommunications industry, and has been a driving force behind many of the major conferences and events that have helped to shape the industry.