CPaaS, Communication Platforms as a Service, has clearly moved beyond the introductory stage to full-on acceleration mode bringing with it a number of critical issues that CSPs need to implement to capture and scale, including strategy, organisation, portfolio, partnerships, G2M and customer success.

The CPaaS Acceleration Alliance is focused on helping CPaaS enablers and CSPs around the world by developing a community of like-minded organizations where information and best practices can be shared to drive next-level business.