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Explore our Advisory Marketplace, featuring elite consultancy firms ready to provide valuable insights, innovative strategies, and tailored solutions for your business.
Enjoy special membership perks and exclusive discounts as you access the best in the industry, empowering your decision-making and elevating your organization to new heights.
Otto InsightsOtto Insights is your go-to advisory brand for network API strategies within the...
- Network API strategy workshops
- Strategic marketing services (research reports, webinars, articles, etc.)
- Speaking engagements
Punk CXA little about me…..I’m Adrian Swinscoe, and I’m a huge fan of...
- My driving passion is helping create, develop and grow businesses that take care of their customers in the best way possible and create the great teams that are required to do that.
- I’m a former teacher, economist, manager of businesses and leader of teams. I’m also a lover of simplicity and advocate of the human touch with a bit of really useful technology thrown in.
- Originally from Scotland, I have been lucky enough to have lived and worked in a number of places over the years both in the UK and overseas.
- My clients range from large, publicly traded companies to leading professional service firms and fast-growth and established smaller businesses. Here’s a partial client list…….1800Contacts, Apple, Bibby, Cancer Research, Consumers International, Costa Coffee, Crown Commercial Service, CTAM, Diesel, EIU, Freshworks, FT, GB Met College, Harper Collins, ITV, KFC, NewVoiceMedia, NowTV, Olympus, Openmarket, Pearson, Pega, Shell, Spire Healthcare, Talkdesk, TalkTalk, TUI, University of Brighton, Vonage etc ….. plus lots of smaller brands and SMEs.
- Whether hands-on research, consulting, coaching or facilitating a workshop, I always take an innovative and creative approach to client challenges. You can find out more about how I work with different businesses here.
- When not consulting, I love to share knowledge and ideas here on my blog which features interviews with the great and the good of the world of business as well as a few thoughts of my own on customer focus, building a customer centric business, customer experience, service, and employee and customer engagement.
- I’m also fortunate to have been invited to contribute to the Entrepreneur section of Forbes.com (http://www.forbes.com/sites/adrianswinscoe/) to share a few ideas there too.
- Working with the splendid folks at Pearson, I published a now best-selling book in 2016 called: How to Wow: 68 Effortless Ways to Make Every Customer Experience Amazing
- I followed that up in 2019 with Punk CX, which I describe as a visual slap in the face for the customer experience industry. You can find out more here.
- Finally, when I’m not doing all that I’m a keen but average rock-climber.
CirkelAt Cirkel, we bring together emerging SaaS and Telco operators from around the w...
- CPaaS Strategy Advisory: Offer expert guidance on the Communication Platform as a Service (CPaaS) strategy to capitalize on evolving communication technologies.
- Vendor/Platform Selection: Assist in selecting the most suitable CPaaS vendor or platform to align with specific business goals.
- Strategy Assessment & Due Diligence: Conduct comprehensive assessments and due diligence to ensure CPaaS strategies are on target.
- GTM Strategy & Business Development: Create Go-to-Market strategies to launch CPaaS solutions effectively.
- CSP CPaaS Workshops / Coaching / Programs: Provide workshops, coaching, and programs tailored to Telco operators, empowering them to succeed in the CPaaS landscape.
- Marketing Plan Review: Thoroughly assess and optimize marketing strategies to reach the right audience and maximize impact.
- GTM Assessment & Strategy Development: Develop Go-to-Market strategies tailored to the unique needs of emerging SaaS, CPaaS and Telco operators.
- Channel Readiness Assessment & Activation Plan: Ensure efficient and effective channel strategies to expand market reach.
- Industry Analyst Briefing Development & Coaching: Prepare operators for engaging with industry analysts, enhancing their industry visibility.
- CMO-as-a-Service: Provide experienced Chief Marketing Officer expertise on demand to drive marketing excellence.
- Customer Success Review: Evaluate existing customer success processes and identify areas for improvement.
- Customer Success Assessment & Activation Plan: Develop strategies to enhance customer satisfaction, retention, and loyalty
Creo SolutionsCreo Solutions helps B2B companies create solutions their customers will love. W...
- CPaaSAA Accelerate Members get 10% discount on all services offered
- Marketing Plan Review
- GTM Assessment & Strategy Development
- Channel Readiness Assessment & Activation Plan
- Industry Analyst Briefing Development & Coaching
- Customer Success Review
- Custumer Success Assessment & Activation Plan
Arthur D LittleAD Little helps telcos globally with their transformation to techco, and provide...
Evan KirstelEvan is the world’s leading techfluencer, a tech-savvy social media conten...
- CPaaSAA Members get 10% discount on Evan’s Social Media Amplification and Distribution service
Q AdvisorsQ Advisors is the leading boutique investment bank and M&A specialist in clo...
- free introductory consultation session for technology and service providers
STL PartnersSTL Partners helps telcos and their partners innovate, grow and stay ahead of th...
The Good Data FactoryIn a world drowning in data and starved for reliable information and actionable ...
The Next CloudThe Next Cloud connects CSPs, innovators and enterprises, provides actionable in...
- 10% discount on advisory projects for CPaaSAA Accelerate Members
- CPaaS Strategy Advisory
- Vendor/Platform Selection
- Strategy Assessment & Due Diligence
- GTM Strategy & Business Development
- CSP CPaaS Workshops / Coaching / Programs
- 2022-2023 VodafoneZiggo UC, CC & CPaaS – Portfolio Strategy
- 2022-2023 Sippio – Strategy Advisory
- 2021 Enreach – CPaaS Strategy Advisory/Workshops
- 2019-2022 iBasis Cloud Communications & CPaaS – Strategy & Portfolio
- 2017-2019 KPN API Store – CPaaS Lead, Strategy & Business Development
- 2015-2017 Cavell Group – Cloud Comms Market Research & Strategy
- 2015-2017 The AccelerationGroup – Telco Sales Transformation Programs
- 2014-2017 Cloud Communications Alliance – Business Development & Events
True North AdvisoryTrue North is the premier trusted advisor to the Enterprise and Service Provider...
Punk CXA little about me…..I’m Adrian Swinscoe, and I’m a huge fan of organisations that do great things for their customers. I’ve been helping many to achieve their own level of greatness for over 25 years now via consulting, writing, speaking, workshops and advisory work in the areas of strategy, customer service/experience, customer insight, marketing and business development.
CirkelAt Cirkel, we bring together emerging SaaS and Telco operators from around the world, offering strategic expertise and technical guidance to help them shape next-generation solutions. Our commitment to results-driven outcomes benefits not only the platform and operators but also their valued customers. We are dedicated to fostering innovation and growth within the SaaS and Telco industries, building strong ecosystems, and delivering actionable insights to drive measurable success.
Marketing and Strategy
Evan KirstelEvan is the world’s leading techfluencer, a tech-savvy social media content producer and influencer. He helps technology vendors with their social media strategy, produces compelling content and distributes to his over half a million followers.
Q AdvisorsQ Advisors is the leading boutique investment bank and M&A specialist in cloud communications and CPaaS.
STL PartnersSTL Partners helps telcos and their partners innovate, grow and stay ahead of the competition. We provide actionable insights and practical guidance on emerging challenges and opportunities, with a focus on innovation and identifying new sources of growth.Advisory Details
The Good Data Factory
In a world drowning in data and starved for reliable information and actionable insights, The Good Data Factory steps in to fill an ever-increasing skills and capability gap.
We serve as your strategic data and AI partner offering advisory and implementation services. Our clients, from startups to large corporations, seek us to help them effectively shape their data and AI strategies and create a sustainable competitive advantage in the digital and experience economy.
The Next CloudThe Next Cloud connects CSPs, innovators and enterprises, provides actionable insights and creates measurable results. We strategize, innovate, grow and build ecosystems.
True North Advisory
True North is the premier trusted advisor to the Enterprise and Service Provider B2B industry providing bespoke high impact advice combined with tailored senior level access. As world class operators and advisors, we cater to the unique needs of both early stage founders, CxO’s and boards as well as the complexity of later stage and public companies throughout their lifecycle – incubation to exit.Advisory Details