CPaaSAA exists to build the platform for acceleration that the communications ecosystem needs today.
We bring together operators, CPaaS and cloud communications providers, developers, innovators, and strategic partners to accelerate real-world impact across AI, Network APIs, next-generation engagement models, and composable communications.
Our mission is rooted in Intelligent Engagement — the practice of combining communication platforms, AI, and network capabilities to create more intelligent, trusted, and context-aware interactions between people, systems, and services.
We bring together operators, CPaaS and cloud communications providers, developers, innovators, and strategic partners to accelerate real-world impact across AI, Network APIs, next-generation engagement models, and composable communications.
Our mission is rooted in Intelligent Engagement — the practice of combining communication platforms, AI, and network capabilities to create more intelligent, trusted, and context-aware interactions between people, systems, and services.
Rather than following trends, CPaaSAA helps shape them. We do this by providing:
Platform-level engagement Connecting members through curated events, community gatherings, flagship moments like CASA, and structured engagement opportunities that turn shared insight into collaboration.
Shared insight and alignment Driving clarity and collective understanding through research, working groups, case directories, and frameworks that help the industry align around what matters most.
Execution pathways Supporting practical experimentation and real outcomes — from pilots and partnerships to deeper collaborations — so that strategic ideas move toward measurable adoption.
Platform-level engagement Connecting members through curated events, community gatherings, flagship moments like CASA, and structured engagement opportunities that turn shared insight into collaboration.
Shared insight and alignment Driving clarity and collective understanding through research, working groups, case directories, and frameworks that help the industry align around what matters most.
Execution pathways Supporting practical experimentation and real outcomes — from pilots and partnerships to deeper collaborations — so that strategic ideas move toward measurable adoption.
Together, we’re unlocking a $100B+ opportunity. Help shape the next era of intelligent engagement.