The Future of CPaaS in the Channel - Panel Discussion | Channel Partners 2024
How can channel partners and service providers 2X revenue?
Kevin Nethercott moderates an expert panel discussion with Robert Galop from CPaaS Acceleration Alliance, Shane Speakman from Southfork Technology Partners, and Adam Hiatt from Telarus.
Find out about the big opportunities (and challenges) for CPaaS in the channel:
– Why CPaaS has not reached its full potential yet
– How suppliers can better explain the CPaaS model
– Using CPaaS to quickly solve customer problems
– Going beyond the initial sale to add future value
– Listening to customer conversations to guide new CPaaS solutions
– Integrating CPaaS with contact centers and messaging platforms
– Improving metrics with CPaaS surveys and reviews
The panelists share real-world examples of how they have leveraged CPaaS successfully as well as best practices for suppliers and channel partners looking to embrace CPaaS.
#CPaaS #ChannelPartners #innovation
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