Five platforms have now made the same move with network APIs. It says more about where the value sits than any monetisation forecast has.
The CPaaSAA Telco API Working Group met in August. One company explained how it intends to make money from network APIs. One research programme explained the ecosystem that company sits in. Between them: maturity.
KPN will launch Mobiel AI after the summer as a priced extension to its SMB mobile subscription, built inside its own network. Where the operator chose to put the product matters more than what the product does.
CPaaSAA is at BATIC 2026 in Bali as an official Community Partner. Founding Partner Rob Kurver speaks on 26 August and leads a CPaaSAA session on the Expert Spotlight Stage, with a first public look at our Network API research. Members get 15% off registration.
When we started our Network API research programme earlier this year, we expected a report. What we got was an ecosystem. When we looked at this market in 2025 for the State of CPaaS, we found plenty of forecasts and very little published evidence of actual […]
Sinch's new AI Production Paradox research validates CPaaSAA's AI Voice thesis — and puts a number on the cost of the missing middle.
What must CPaaS/Intelligent Engagement players do to compete with hyperscalers, telcos and others in the AI Voice space? This extract from CPaaSAA’s report AI Voice: Who Will Run The Conversation? examines the competitive dynamics shaping AI Voice. It follows previous articles on the ecosystem, telco-native AI […]
How do enterprises evaluate and adopt AI Voice solutions? What are typical approaches and criteria? This extract from CPaaSAA’s report AI Voice: Who Will Run The Conversation? follows previous articles on the ecosystem and telco-native AI Voice. You can download the full report here. AI Voice […]
Getting AI Voice in every call is a significant opportunity for telecoms operators. This extract from CPaaSAA’s report AI Voice: Who Will Run The Conversation? focuses on telco-native AI Voice and the emerging concept of embedding AI directly into network-based communications. It follows the previous article […]
What is the structure of the AI Voice ecosystem and how do different players contribute to deliver AI Voice and Intelligent Engagement? This extract from CPaaSAA’s report AI Voice: Who Will Run The Conversation? is the first in a series of four related articles covering ecosystem […]