AMSTERDAM, 6 September 2023 – The first-ever dedicated event for the CPaaS industry, the CPaaS Acceleration Summit, is set to take place from 18-20 September in the bustling city of Amsterdam. Known as CASA23, this groundbreaking event is showcasing the future of Communication Platform as a […]
SIPPIO launches game-changing new program to revolutionize the Operator Connect experience for MSPs, Resellers, Systems Integrators and Carriers. ANNAPOLIS, MD – August 8, 2023 – In an industry-first, SIPPIO, the global leader in voice enablement, is today launching its new program for Microsoft Operator Connect. Built on SIPPIO’s […]
In an engaging interview, Evan Kirstel spoke with two industry leaders, Dawn-Marie Elder from SIPPIO and Philipp Beck from Luware, about their experiences with Communication Platform as a Service (CPaaS) strategies and their shared participation in the CPaaS Acceleration Alliance. Their discussion offered valuable insights for […]
Microsoft’s Azure Communication Services is a game changer for organizations needing a modern CX approach that complements their Microsoft Teams capabilities In the field of customer experience (CX) innovation, Microsoft has emerged as a vanguard for organizations that are striving to differentiate themselves at every stage […]
SmartCom Summit will be back this Winter in collaboration with the CPaaS Acceleration Alliance, focusing on Creating Smart Experiences in customer contact. Post pandemic, customer engagement is moving to the cloud and innovating like never before. Call centers become omni channel contact centers, front and back office are integrated […]
