Skip to content
CPaaSAA
  • Mission
  • Events
    • Industry Events
    • CASA25
      • CASA25 Sponsorship
    • CPaaSAA Talks
    • CPaaS Showcases
    • Code Of Conduct
  • Insights
    • Blog
    • Market Trends
    • State of CPaaS 2025
    • CPaaSAA Case Directory
    • Intelligent Engagement
    • SP Playbook Network API Learnings
    • SP PlayBook 2024
  • Community
    • Member Directory
    • Member Benefits
    • Working Groups
    • Advisory Marketplace
    • CAVE: CPaaS Acceleration Visionary Exchange
    • SPEF: SP Executive Forum
    • ➡️ Online Community
  • Membership
    • CPaaS & CSPs
    • Membership Tiers
    • Antitrust Compliance Statement
  • About
    • The Team
    • Member Overview
    • Privacy Statement
  • Contact
    • Contact Us
    • Newsletter Sign Up
CPaaSAA
  • Mission
  • Events
    • Industry Events
    • CASA25
      • CASA25 Sponsorship
    • CPaaSAA Talks
    • CPaaS Showcases
    • Code Of Conduct
  • Insights
    • Blog
    • Market Trends
    • State of CPaaS 2025
    • CPaaSAA Case Directory
    • Intelligent Engagement
    • SP Playbook Network API Learnings
    • SP PlayBook 2024
  • Community
    • Member Directory
    • Member Benefits
    • Working Groups
    • Advisory Marketplace
    • CAVE: CPaaS Acceleration Visionary Exchange
    • SPEF: SP Executive Forum
    • ➡️ Online Community
  • Membership
    • CPaaS & CSPs
    • Membership Tiers
    • Antitrust Compliance Statement
  • About
    • The Team
    • Member Overview
    • Privacy Statement
  • Contact
    • Contact Us
    • Newsletter Sign Up
© 2026 CPaaSAA.

Posts in February 14, 2025

BlogEvents

Riding the Perfect Storm: AI, Open Networks and Customer Experience in the CPaaS Era

February 14, 2025 -
0
Some days remind you just how lucky you are to be at the heart of an industry undergoing seismic change. Last Tuesday was one of those days. As I navigated Cisco Live! in Amsterdam, spoke at a KPN-Cisco customer event, and joined an executive dinner with […]
Read more...

Recent Posts

  • Network APIs in Doha: From Announcement to Meaning
  • CPaaSAA AI & Data Best Practice Group: Shaping Intelligent Engagement in 2026
  • Network APIs Are Moving — But Not the Way Most People Think
  • Backing What Matters: How the Communications Industry Can Accelerate Innovation in the AI Era
  • Tresic Spotlight: Turning Conversations into Intelligence

Post Tags

5G AI BICS Braidio BroadSource CASA23 Courtney Munroe CPaaS CPaaSAA CPaaS Showcase Creo Solutions Crexendo CX e& enterprise EnableX Enterprise Connect Evan Kirstel GSMA GTM Iain Scholnick Infobip iotum ITEXPO Jordan Rupar Kevin Nethercott KPN Mavenir Messaging mwc Network API Network APIs Radisys Raul Castanon RCS Robert Galop Rob Kurver S&P Global Sinch SME SpeechLogix SP Playbook State of CPaaS Telco The Inner Circle Vonage

Bronckhorststraat 5, 1071WL Amsterdam, The Netherlands

CoC 93017073

VAT NL866249655B01

Bank NL26REVO1071724991

info@cpaasaa.com

© 2026 CPaaSAA. General Terms & Conditions