Welcome to another exciting CPaaSAA Talks episode featuring our Robert Galop and Al Balasco, SVP at Radisys. During this conversation we’re diving into how Radisys is helping telcos get to revenue quicker with ready-to-deploy technologies:
- Real-time translation for any call and any device
- Automatic volume adjustment for hearing-impaired callers
And we finish things off with a look at Network APIs.
Pioneering Simplicity and Efficiency in Telecom
During the podcast, Al Balasco shared Radisys’s journey and commitment to simplifying and accelerating service providers’ ability to generate revenue. Radisys, known for its robust digital services and APIs, emphasizes creating user-friendly and cost-effective solutions. This approach not only speeds up time to market but also lowers the entry barriers for service providers wanting to test new ideas and innovations.
One of the standout features discussed was Radisys’s drag-and-drop interface, which significantly eases the process of developing applications. This tool allows even those with minimal technical experience to craft functional prototypes quickly, bridging the gap to final production with ease.
Enhancing Real-Time Communication
A significant portion of the conversation highlighted the advanced capabilities of Radisys in real-time communication enhancements, particularly through AI. Two key products, the real-time translation application and the Clarity application, showcase how Radisys is improving everyday communications.
The real-time translation tool is a game-changer in call centers, providing seamless translation services that are not only effective but also economical. This innovation is particularly beneficial in today’s global marketplace, where language barriers can impede customer service.
The Clarity application acts like a hearing aid within the network, adjusting audio levels to accommodate users with varying degrees of hearing loss. This tool is designed to ensure that everyone, regardless of their hearing ability, can have clear and understandable conversations.
Looking Ahead: Network APIs and New Capabilities
Al also discussed the future of network APIs, highlighting recent developments and Radisys’s role in this evolving landscape. These APIs are set to enable more sophisticated service features, such as enhanced video analytics and geofencing, which can be used across various industries for improved security and operational efficiency.
Join Us at CASA24
This episode of CPaaSAA Talks with Radisys not only provides insight into the current achievements and innovations in CPaaS but also sets the stage for future advancements that will continue to transform the telecom industry.
If you’re intrigued by what Radisys is accomplishing and want to see their solutions in action, we encourage you to attend CASA24 in Amsterdam. It’s a fantastic opportunity to learn more about the cutting-edge technologies shaping our communications landscape. For more information and to register, please visit the CASA24 website. Don’t miss out on discovering how these innovations can elevate your service offerings and customer interactions. See you there!
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