RCS, Trust & Invisible AI: Insights from Jonathan Bean of Sinch
May 6, 2025 8:35 AM
Rich Communication Services is turning text threads into branded mini‑apps. Carrier‑grade identity APIs are making passwords disappear. AI is slipping backstage to time every reply so perfectly it feels like mind‑reading. In this conversation with Sinch CMO, Jonathan Bean, recorded on the show floor at MWC 2025 we explore how those three forces are quietly reshaping customer journeys
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