In the rapidly evolving telecommunications landscape, the shift from traditional telco to tech-centric operations is not just a trend—it’s a revolution. At Enterprise Connect 2024, the panel “Telco to Tech-co: Meet your new innovation partner” illuminated this transformative journey. Dave Michels, a leading voice from TalkingPointz, […]
At the CPaaS Acceleration Alliance (CPaaSAA), we’re constantly exploring the forefront of customer experience innovation. This year’s panel at Enterprise Connect 2024, “Accelerating CX Innovation with CPaaS,” offered a treasure trove of insights for CX and IT professionals aiming to harness the latest in communication technologies. […]