In today’s fast-paced digital landscape, delivering seamless, omnichannel experiences to customers has become a cornerstone of success for businesses across industries. The convergence of transformative technologies like 5G and CPaaS (Communications Platform as a Service) presents an unparalleled opportunity to meet and exceed customer expectations, driving enhanced engagement and loyalty. […]
In an era where digital transformation is paramount, the telecommunications industry stands on the cusp of a monumental shift, spurred by the resurgence of interest in telco Application Programming Interfaces (APIs). The CPaaS Acceleration Alliance Telco API Working Group, comprised of a broad selection of CPaaSAA […]
The IDC CPaaS Marketscape 2023, set to be released this month, sheds light on the latest trends in the Communications Platform as a Service (CPaaS) industry. Kevin Nethercott and Rob Kurver of the CPaaS Acceleration Alliance recently interviewed Courtney Munroe and Melissa Fremeijer-Holtz of IDC to […]