The Communications Platforms as a Service (CPaaS) market, worth $32bn in 2025, could grow 3x to as much as $100bn by 2030. The demand and supply side conditions are remarkably favourable, but the path to the fastest growthfuture is neither automatic nor guaranteed. Growth will depend on how well the industry integrates AI, accelerates […]
Today’s members-only Inner Circle session featured Nick Lane—Chief Messaging Officer at Mobilesquared and self-described Messagologist. Nick has been a leading voice in the messaging space for years, and today he walked us through what’s changing (and what isn’t) in A2P messaging, RCS, and mobile identity. Here […]
📅 Mark your calendar for June 26 – The second session of The Inner Circle is just around the corner, and you won’t want to miss it. If you’re working in or around messaging, block the hour now. Billions are at stake, and the landscape is […]
Takeaways from our CPaaSAA Talk with Infobip and MobileSquared What happens when you put one of the sharpest messaging analysts in the world and one of the most ambitious CPaaS players in the same room? You get 30 fast-paced minutes on the future of messaging — […]
The communications landscape is tilting toward something quieter. Customer journeys are beginning to unfold inside channels that feel as familiar as SMS but behave like full‑featured apps; authentication is dissolving into friction‑free moments of trust paved by carrier networks; and artificial intelligence is slipping backstage to […]
In this insightful segment at Enterprise Connect 2025, the conversation zeroed in on a critical question: Is RCS driving the customer journey? Hosted by Robert Galop, panelists Robert Saxe (Flexcom Labs) and Lawrence Byrd (Aduna Global) offered complementary perspectives on how Rich Communication Services (RCS) has […]
Have you ever wondered how the simple act of sending a text could be transformed into an immersive, secure, and interactive experience? In our latest CPaaSAA Talk, Robert Galop sat down with Gwen LaFage, VP of Brand and Content at Sinch, to explore the untapped potential […]
The world of communications is evolving rapidly, and at the heart of this transformation is the convergence of CPaaS, network APIs, and RCS. About a week before Mobile World Congress (MWC) 2025, I had the pleasure of speaking with Viktorija Radman from Infobip and Henry Calvert […]
Some days remind you just how lucky you are to be at the heart of an industry undergoing seismic change. Last Tuesday was one of those days. As I navigated Cisco Live! in Amsterdam, spoke at a KPN-Cisco customer event, and joined an executive dinner with […]
RCS adoption for business and consumers will take a big leap forward in 2024 as Apple users get access to standardized rich messaging on their devices. Here’s the (very short) announcement from Apple on November 16: “We believe RCS Universal Profile will offer a better interoperability […]