As CPaaSAA accelerates through its third year, the pace of change is unmistakable. AI is no longer a side theme—it’s fast becoming the core disruption across communications, infrastructure, and enterprise expectations. CASA25 is just ahead. The Inner Circle is live. CAVE continues to push long-term vision. […]
16 May 2023 – The CPaaS Acceleration Alliance (CPaaSAA) announced today the release of its 2023 State of CPaaS Report. The report examines key factors propelling the CPaaS industry’s growth to USD 100B by 2030. These factors include market trends, new technologies, new sales channels, and […]
SmartCom Summit will be back this Winter in collaboration with the CPaaS Acceleration Alliance, focusing on Creating Smart Experiences in customer contact. Post pandemic, customer engagement is moving to the cloud and innovating like never before. Call centers become omni channel contact centers, front and back office are integrated […]