In today’s fast-paced digital landscape, delivering seamless, omnichannel experiences to customers has become a cornerstone of success for businesses across industries. The convergence of transformative technologies like 5G and CPaaS (Communications Platform as a Service) presents an unparalleled opportunity to meet and exceed customer expectations, driving enhanced engagement and loyalty. […]
The future of communication is immersive, visual, and boundary-pushing. The old days of voice-only calls are giving way to integrated experiences where users fluidly collaborate and share data in real time. This paradigm shift is being powered by the emergence of 3GPP-defined IP Multimedia Subsystem Data […]
RCS adoption for business and consumers will take a big leap forward in 2024 as Apple users get access to standardized rich messaging on their devices. Here’s the (very short) announcement from Apple on November 16: “We believe RCS Universal Profile will offer a better interoperability […]
The CPaaS market continues to be a hotbed of M&A activity with Ooma’s acquisition of CPaaSAA Member 2600hz. Ooma, Inc., a smart communications platform for businesses and consumers, today announced that it has acquired 2600Hz, Inc., a leader in modern and flexible business communications applications targeted […]
Sinch is one of two CPaaS Acceleration Alliance Members to be recognized as leaders in the first ever Gartner CPaaS Magic Quadrant. Atlanta, USA and Stockholm, Sweden – September 20th, 2023 — Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications […]
Infobip is one of two CPaaS Acceleration Alliance Members to be recognized as leaders in the first ever Gartner CPaaS Magic Quadrant. Vodnjan, Croatia, September 20, 2023 – Global cloud communications platform Infobip has been named a Leader in the Communications Platform as a Service (CPaaS) market […]
PHOENIX, AZ / ACCESSWIRE / September 14, 2023 / Crexendo, Inc. (Nasdaq:CXDO) (“Crexendo” or the “Company”), an award-winning premier provider of cloud communication platform and services, video collaboration and managed IT services designed to provide enterprise-class cloud solutions to any size business, today announced it has joined the CPaaS Acceleration […]
AMSTERDAM, 6 September 2023 – The first-ever dedicated event for the CPaaS industry, the CPaaS Acceleration Summit, is set to take place from 18-20 September in the bustling city of Amsterdam. Known as CASA23, this groundbreaking event is showcasing the future of Communication Platform as a […]
Collaborate to offer advanced Communication Platform as a Service (CPaaS) for enterprises to deliver contextual and personalized customer experience by integrating all communication channels DUBAI, UAE, June 26, 2023 /PRNewswire/ — Comviva, the global leader in customer experience and data monetization solutions, today announced the expansion of its strategic partnership […]
SIPPIO launches game-changing new program to revolutionize the Operator Connect experience for MSPs, Resellers, Systems Integrators and Carriers. ANNAPOLIS, MD – August 8, 2023 – In an industry-first, SIPPIO, the global leader in voice enablement, is today launching its new program for Microsoft Operator Connect. Built on SIPPIO’s […]