In this episode of CPaaSAA Talks, I had the pleasure of sitting down with Jonathan Bean, CMO at Sinch, to discuss the rapidly evolving landscape of digital customer communications. From RCS adoption and AI integration to the role of Network APIs and what to expect at MWC Barcelona, our conversation provided a compelling look […]
Welcome to another exciting CPaaSAA Talks episode featuring our Robert Galop and Al Balasco, SVP at Radisys. During this conversation we’re diving into how Radisys is helping telcos get to revenue quicker with ready-to-deploy technologies: And we finish things off with a look at Network APIs. […]
And you don’t even need to download a new app! I recently had the pleasure of sitting down with Adnan Saleem, Chief Technology Officer at Radisys, to discuss some exciting innovations that are shaping the future of customer experiences in the telecom space. Radisys contributed a […]
At the CPaaS Acceleration Alliance (CPaaSAA), we are constantly exploring the innovations shaping the future of communications. Recently, we had the privilege of hosting an insightful interview on CPaaSAA Talks between Robert Galop, Partner and CMO, and Joakim Sorelius, Business Unit Head of Global Network Platform […]
In the rapidly evolving telecommunications landscape, the shift from traditional telco to tech-centric operations is not just a trend—it’s a revolution. At Enterprise Connect 2024, the panel “Telco to Tech-co: Meet your new innovation partner” illuminated this transformative journey. Dave Michels, a leading voice from TalkingPointz, […]
At the CPaaS Acceleration Alliance (CPaaSAA), we’re constantly exploring the forefront of customer experience innovation. This year’s panel at Enterprise Connect 2024, “Accelerating CX Innovation with CPaaS,” offered a treasure trove of insights for CX and IT professionals aiming to harness the latest in communication technologies. […]
Robert Galop, of the CPaaS Acceleration Alliance, recently sat down with Ameed Jamous, founder of TelecomsXChange, to dive into the groundbreaking work they are doing to enable the CSPs and CPaaS providers. The Evolution of TelecomsXChange Emerging from the intricate maze of the telecom wholesale industry, […]
The traditional telecom industry stands at a fascinating crossroads. Driven by digital transformation, many telcos are now innovating and branching out from their traditional roles to adapt to this shifting landscape. In a recent panel discussion hosted by the CPaaS Acceleration Alliance, industry thought leaders discussed […]
In a recent interview with Francesco Graziano, Senior Manager of Go-to-Market activities at BICS (Belgacom International Carrier Services), the landscape of Communications Platform as a Service (CPaaS) was thoroughly explored. The chat focused on the myriad of challenges, opportunities, and transformative approaches of BICS, a leader […]
In the ever-evolving world of telecommunications, Dutch incumbent telco KPN is a shining example of innovation and forward-thinking. Its journey from the creation of a pioneering API Store to going all-in with Communication Platform as a Service (CPaaS) demonstrates a committed focus on customer-centric solutions. Now, […]