We are thrilled to announce that Aduna Global, a groundbreaking venture formed by Ericsson and leading global telecom operators, has joined the CPaaS Acceleration Alliance (CPaaSAA) as our latest Accelerate Member. This partnership marks a significant milestone in our mission to accelerate the growth of Communication […]
Meet the team in Barcelona! This year, we’re bringing our largest-ever team—six passionate professionals—ready to explore, engage, and share insights at the world’s leading connectivity event. Our journey has been one of continuous growth and innovation and as we set foot in Barcelona, we’re excited to […]
We’re thrilled to announce that Andrew Collinson is joining the CPaaS Acceleration Alliance as an Associate Research Partner. With an impressive 15 years at STL Partners and prior experience at BT, Andrew brings unparalleled expertise in guiding telcos through transformative journeys—a skillset perfectly aligned with the […]
Let’s cut right through the noise – everyone in the field of Customer Experience and Unified Communication ‘s obsessed with AI. You can’t throw a rock without hitting a “game-changing” AI solution promising to revolutionize your CX. In this article I’d like to combine some learnings […]
With just a few days left before CASA24 kicks off, the excitement is palpable. We’ve worked tirelessly to bring together the most influential voices, the brightest minds, and the key players from across the CPaaS and telco industries. Our goal was simple: to create an event […]
A Collaborative Initiative Led by Numeracle and Infobip within the Working Group framework of the CPaaS Acceleration Alliance In response to the persistent need to protect communication channels and consumers from identity fraud, security threats, and trust issues, a new working group has been established to […]
This week, the CPaaS Acceleration Alliance released the highly anticipated Service Provider (SP) Playbook, a crucial resource designed to equip service providers with the knowledge and strategies needed to thrive in the evolving CPaaS landscape. The Playbook boasts 80 pages of market insights and trends from […]
We're excited to announce the launch of the Women in CPaaS group, a new initiative in collaboration with CPaaSAA aimed at fostering diversity and inclusion in our industry.
In an era where digital transformation is paramount, the telecommunications industry stands on the cusp of a monumental shift, spurred by the resurgence of interest in telco Application Programming Interfaces (APIs). The CPaaS Acceleration Alliance Telco API Working Group, comprised of a broad selection of CPaaSAA […]
CPaaSAA working groups are a cornerstone initiative filling critical GTM and Commercialization gaps for the communications industry. CPaaSAA members participated in the launch of 5 impactful working groups at this year’s CPaaS Acceleration Summit in Amsterdam (CASA23). These groups serve as platforms where leaders can share […]