MWC Barcelona 2025 was buzzing with talk about Network APIs, AI, and telco transformation—but beyond the noise, what’s really happening in the market? In our latest CPaaSAA Talk, I sat down with Peter Arbitter (CCO, Aduna) and Fraser King (Sr Director Network APIs, Vonage) to unpack […]
Spending the day at the Cavell European Summit in London last week, celebrating their 10th anniversary, it hit me: we’re at a turning point in communications. The industry has spent the last decade building and scaling UCaaS. It’s been the go-to solution for cloud-based business communications—bundling […]
The journey of the CPaaS Acceleration Alliance began with a vision to unite telcos and technology companies. Our first meetup was planned for MWC 2020, but the pandemic had other plans. Fast forward five years, and it’s incredible to see how far we’ve come. This year’s […]
The second half of 2024 was a whirlwind of industry-defining events that collectively painted a clear picture of where communications and collaboration are headed. From CASA24 in September to UC EXPO, the Five9 EU Summit, Orange Open Tech, and finally Cavell Enable, one underlying trend was […]
Last week marked the official launch of Aduna, the joint venture we’ve casually referred to as “The JV” over the past few months, to be headed by industry veteran Anthony Bartolo. First announced in September, right before our annual CASA24 event in Amsterdam, Aduna represents a […]
Last week, I had the privilege of attending Orange Open Tech just outside Paris, an impressive three-day event that brought together over 3,000 attendees, including Orange’s own people, enterprise customers, developers, and business partners. The event, hosted in Orange Garden—Orange’s flagship innovation building—was transformed into a […]
The customer experience (CX) as we’ve known it has often been less than ideal. Think about it: disconnected channels, systems that don’t talk to each other, and agents scrambling to find basic information about the person they’re trying to help. This fragmented approach creates frustration—for both […]
Something interesting caught my eye on the way back from an event in Barcelona last week: Nokia has acquired Rapid’s technology and R&D unit. For those of us focused on network APIs and telco innovation, this move signals a significant step forward in building open ecosystems […]
Last month, I had the privilege of hosting a fireside chat with two incredible industry leaders: Mikko Jarva from Nokia and Mijo Soldin from Infobip. This conversation was part of the DevCon & Open Gateway Summit at MWC Las Vegas, and it turned out to be […]
Attending UCX in London last week, one thing became crystal clear: the UCaaS market isn’t about platforms and vendors anymore. Sitting in on a panel of four industry experts discussing the latest trends, it hit me—we’re past the days of arguing over which UCaaS platform is […]