For years, SMS and email-based OTPs (one-time passwords) have been the go-to method for digital authentication. Ubiquitous across banking, e-commerce, and enterprise workflows, they’ve powered one of the biggest use cases in the CPaaS industry. But that era may soon be ending. Regulators are stepping in: […]
This week, I had the privilege of joining Global Relay’s first-ever Analyst & Consultancy Summit in New York. Hosted in their impressive Manhattan office, the event gathered a curated group of analysts, influencers, and consultants to discuss the future of secure and/or regulated communications, AI, and […]
“We weren’t calling it CPaaS—but we were building it the whole time.” That’s how Mike Stowe, Senior Director of Developer Marketing at RingCentral, opened our latest CPaaSAA Talk—explaining why RingCentral joined the Alliance two years ago. At the time, RingCentral wasn’t positioned as a CPaaS player. […]
Takeaways from our CPaaSAA Talk with Infobip and MobileSquared What happens when you put one of the sharpest messaging analysts in the world and one of the most ambitious CPaaS players in the same room? You get 30 fast-paced minutes on the future of messaging — […]
In the latest CPaaSAA Talk, Rob Kurver hosted industry veterans Jon Brinton from Crexendo and Jorgen Bjorkner from iotcomms.io to discuss innovation in enterprise communications, CPaaS, and the evolving industry landscape. The Biggest Shift in Communications Jon Brinton, who leads the NetSapiens platform at Crexendo, highlighted […]
In today’s CPaaSAA Talk, I had the pleasure of speaking with Eddie DeCurtis, CEO of Shush, and Henry Calvert from the GSMA, about a major milestone: Shush’s Sherlock platform now supports TS.43 Release 11 from GSMA—bringing silent, SIM-based authentication into real-world deployment. This isn’t just a […]
In our latest CPaaSAA Talk, I sat down with Luc Cavelier from Bright Pattern and Zach Konopka from White Label Communications—two sharp minds driving the convergence of cloud communications. Luc leads EMEA for Bright Pattern, an AI-powered CCaaS player that’s not afraid to go off-cloud. Whether […]
At CPaaSAA, we don’t believe in research for research’s sake. We believe in insight that drives action, strategy, and growth. That’s why we’re proud to spotlight Connective Insight—and welcome Andrew Collinson as our Associate Research Director. A Strategic Addition to the Alliance Andrew joined us at […]
Two and a half years in, and it’s wild to think how far we’ve come. When we launched the CPaaS Acceleration Alliance, the goal wasn’t to be the biggest, loudest name out there. It was to create real momentum—for our members, and for the industry. A […]
At MWC Barcelona 2025, I had the pleasure of moderating a 12-minute “mindstorm” session at Open Gateway DevCon—short, sharp, and built to answer the #1 question we hear from developers, founders, and telcos alike: how do you make money with Network APIs? To tackle this, I […]