Despite all the attention given to APIs, AI, and new forms of business messaging, one foundational pillar of communications quietly keeps evolving: Service Provider (SP) Voice. In a recent CPaaSAA Talk, we sat down with Michael Abenhaim (VP Sales, Ooma) and Bertrand Pourcelot (Managing Director, Enreach […]
“We weren’t calling it CPaaS—but we were building it the whole time.” That’s how Mike Stowe, Senior Director of Developer Marketing at RingCentral, opened our latest CPaaSAA Talk—explaining why RingCentral joined the Alliance two years ago. At the time, RingCentral wasn’t positioned as a CPaaS player. […]
In today’s CPaaSAA Talk, I had the pleasure of speaking with Eddie DeCurtis, CEO of Shush, and Henry Calvert from the GSMA, about a major milestone: Shush’s Sherlock platform now supports TS.43 Release 11 from GSMA—bringing silent, SIM-based authentication into real-world deployment. This isn’t just a […]
Over the past year, e& enterprise has made a bold move: developing its own homegrown technology stack that unifies UCaaS, CCaaS, and CPaaS into a cohesive engagement ecosystem. At the core of this strategy is EngageX, a modular, API-first platform built to power intelligent, personalized, and […]
This isn’t some vague “AI is coming” narrative—we’re in the middle of the disruption right now. Last week, I had a powerful conversation with Ramy Riad from Webex by Cisco during our latest CPaaSAA Talk. And the message was clear: the lines between UCaaS, CCaaS, and […]
At Mobile World Congress 2025, one thing was clear: Network APIs have moved from innovation to commercialization. In our latest CPaaSAA Talk, I sat down with Justin Paul (GSMA Open Gateway), Markus Kuemmerle (Project CAMARA), and Jill Levato (Linux Foundation) to discuss the evolution of APIs, […]
Startups and scaleups thrive on agility, speed, and innovation. Corporates, on the other hand, bring stability, resources, and established market access. In theory, bringing these two worlds together should create powerful synergies. In reality, it’s rarely that simple. In a recent CPaaSAA Talk, I sat down […]
In our latest CPaaSAA Talk, founding partner Rob Kurver joined forces with two industry pioneers—Mark Castleman, Managing Director of Intel’s AI Cloud, and Mark Simoncelli, CEO of Mach49—to explore the seismic shift at the crossroads of telco innovation, AI, and conversational technologies. Rob set the tone […]
The world of communications is evolving rapidly, and at the heart of this transformation is the convergence of CPaaS, network APIs, and RCS. About a week before Mobile World Congress (MWC) 2025, I had the pleasure of speaking with Viktorija Radman from Infobip and Henry Calvert […]