The Communications Platforms as a Service (CPaaS) market, worth $32bn in 2025, could grow 3x to as much as $100bn by 2030. The demand and supply side conditions are remarkably favourable, but the path to the fastest growthfuture is neither automatic nor guaranteed. Growth will depend on how well the industry integrates AI, accelerates […]
What We Saw, What We Said, and Where CPaaS Goes Next ITW 2025 wrapped just days ago, but the energy in National Harbor is still pulsing. With over 6,000 delegates and 2,000+ companies onsite, the Gaylord turned into a living map of global connectivity – and […]
In the latest CPaaSAA Talk, Rob Kurver hosted industry veterans Jon Brinton from Crexendo and Jorgen Bjorkner from iotcomms.io to discuss innovation in enterprise communications, CPaaS, and the evolving industry landscape. The Biggest Shift in Communications Jon Brinton, who leads the NetSapiens platform at Crexendo, highlighted […]
At CPaaSAA, we believe the future of communications is built on innovation and inclusive growth. In this CPaaSAA Talks session, Kevin Nethercott, led an insightful conversation with key industry voices – Bentley Wilson from Thrivin, Richard Atherton from BT, and Thomas John from Five9 – exploring […]
Over the past year, e& enterprise has made a bold move: developing its own homegrown technology stack that unifies UCaaS, CCaaS, and CPaaS into a cohesive engagement ecosystem. At the core of this strategy is EngageX, a modular, API-first platform built to power intelligent, personalized, and […]
Have you ever wondered how the simple act of sending a text could be transformed into an immersive, secure, and interactive experience? In our latest CPaaSAA Talk, Robert Galop sat down with Gwen LaFage, VP of Brand and Content at Sinch, to explore the untapped potential […]
Robert Galop had the pleasure of sitting down with Mary Clark of Numeracle for a CPaaSAA Talks session to explore how their groundbreaking solutions are redefining branded calling and reputation management in the CPaaS landscape. This conversation not only highlighted Numeracle’s cutting-edge technology but also underscored […]
The curtain just closed on Enterprise Connect 2025. This is the last year for Enterprise Connect in Orlando, and I can’t help but feel a sense of nostalgia and pride in how far we’ve come as an industry. When I first attended this event back in […]
Spending the day at the Cavell European Summit in London last week, celebrating their 10th anniversary, it hit me: we’re at a turning point in communications. The industry has spent the last decade building and scaling UCaaS. It’s been the go-to solution for cloud-based business communications—bundling […]
