Launched in 2024, the 2024 Communication and Network APIs Global Survey is a joint initiative from 451 Research, a division of S&P Global Market Intelligence, and the CPaaS Acceleration Alliance (CPaaSAA). The survey aims to assess the state of network APIs commercial deployments by communication service […]
The telecom industry is evolving faster than ever. Cloud communications, CPaaS, AI-driven solutions, and shifting customer demands are reshaping the role for CSP and MSP executives. For CEOs and senior leaders, staying ahead means more than just keeping up with trends—it means having access to real […]
We are thrilled to announce that Aduna Global, a groundbreaking venture formed by Ericsson and leading global telecom operators, has joined the CPaaS Acceleration Alliance (CPaaSAA) as our latest Accelerate Member. This partnership marks a significant milestone in our mission to accelerate the growth of Communication […]
The second half of 2024 was a whirlwind of industry-defining events that collectively painted a clear picture of where communications and collaboration are headed. From CASA24 in September to UC EXPO, the Five9 EU Summit, Orange Open Tech, and finally Cavell Enable, one underlying trend was […]
Are you ready to showcase your innovations on the industry’s biggest stage? The CPaaSAA Innovation Village is back at Enterprise Connect 2025, promising an experience that’s bigger, bolder, and brimming with opportunities. In 2024, the Innovation Village emerged as a dynamic hub where industry leaders and […]
Something interesting caught my eye on the way back from an event in Barcelona last week: Nokia has acquired Rapid’s technology and R&D unit. For those of us focused on network APIs and telco innovation, this move signals a significant step forward in building open ecosystems […]
Attending UCX in London last week, one thing became crystal clear: the UCaaS market isn’t about platforms and vendors anymore. Sitting in on a panel of four industry experts discussing the latest trends, it hit me—we’re past the days of arguing over which UCaaS platform is […]
Let’s cut right through the noise – everyone in the field of Customer Experience and Unified Communication ‘s obsessed with AI. You can’t throw a rock without hitting a “game-changing” AI solution promising to revolutionize your CX. In this article I’d like to combine some learnings […]
With just a few days left before CASA24 kicks off, the excitement is palpable. We’ve worked tirelessly to bring together the most influential voices, the brightest minds, and the key players from across the CPaaS and telco industries. Our goal was simple: to create an event […]
Welcome to another exciting CPaaSAA Talks episode featuring our Robert Galop and Al Balasco, SVP at Radisys. During this conversation we’re diving into how Radisys is helping telcos get to revenue quicker with ready-to-deploy technologies: And we finish things off with a look at Network APIs. […]