Let’s cut right through the noise – everyone in the field of Customer Experience and Unified Communication ‘s obsessed with AI. You can’t throw a rock without hitting a “game-changing” AI solution promising to revolutionize your CX. In this article I’d like to combine some learnings […]
I had the pleasure of hosting the Go-To-Market track at this year’s CPaaS Acceleration Summit (CASA24). We had an incredible cast of industry experts with us – spanning leading telcos, global technology vendors, and industry advisors. The key question we wanted to answer? How can telcos […]