In a thought-provoking pre-Enterprise Connect CPaaSAA Talks Session, Kevin Nethercott engaged in a dynamic conversation with Raúl Castanon from S&P Global to dissect the trends transforming the digital landscape. Fresh from the vibrant energy of Barcelona and the expansive Mobile World Congress (MWC), Raúl’s insights, as […]
As the founder of the CPaaS Acceleration Alliance, I’m thrilled to announce our latest collaboration with 451 Research, part of S&P Global Market Intelligence. Together, we’re launching a comprehensive survey that delves into the future of Network APIs—a crucial element in the evolving communications landscape. Network […]
At the CPaaS Acceleration Alliance (CPaaSAA), we’re constantly exploring the forefront of customer experience innovation. This year’s panel at Enterprise Connect 2024, “Accelerating CX Innovation with CPaaS,” offered a treasure trove of insights for CX and IT professionals aiming to harness the latest in communication technologies. […]
The global Communications Platform as a Service (CPaaS) market, despite various challenges, is set to witness a significant growth surge, according to a recent report by S&P Global Market Intelligence. Offering an in-depth analysis of CPaaS market dynamics, the report highlights five key takeaways that will […]
The Evolving CPaaS Landscape: Insights from S&P Global The CPaaS landscape is undergoing dynamic changes, with telcos emerging as key players in this evolution. A recent report by S&P Global captures this transformation in detail. It indicates that the competitive landscape for programmable communications is defined […]
The communications industry is rapidly evolving, and one of the major changes is the emergence of CPaaS or Communications Platform as a Service. Raul Castanon, from S&P Global Market Intelligence, was recently a guest speaker in a SmartCom Summit CX22 session on the state of CPaaS. […]
We’re excited to livestream a CPaaSAA Panel on Nov 8 featuring the top CPaaS analysts from Frost & Sullivan, IDC, and S&P Global, reflecting on the future of CPaaS as they see (and survey) it. What’s happening in the world of CPaaS and how can CSPs […]
How can CSPs best leverage their core communications assets to stay relevant and add value? Guest Blog by Raul Castanon, Sr. Analyst Workforce Productivity and Collaboration, 451 Research S&P Global Market Intelligence Summary: The COVID-19 outbreak has accelerated the digitization of the customer and employee experiences, leading […]