It’s been a strong first half of the year for the CPaaS Acceleration Alliance—and we’re proud to share the results of that work. This Summer, we published not one but two public white papers, each reflecting real-world insights from our members, partners, and ecosystem leaders. The […]
Intelligent Engagement is a significant new business strategy driving adoption of CPaaS, AI and APIs (e.g. network APIs like the GSMA’s OpenGateway). Evolving from tactical, piecemeal adoption of engagement services (such as bulk SMS, voice, etc.) and combined with intelligence from AI and network (and other) […]
As CPaaSAA accelerates through its third year, the pace of change is unmistakable. AI is no longer a side theme—it’s fast becoming the core disruption across communications, infrastructure, and enterprise expectations. CASA25 is just ahead. The Inner Circle is live. CAVE continues to push long-term vision. […]
Despite all the attention given to APIs, AI, and new forms of business messaging, one foundational pillar of communications quietly keeps evolving: Service Provider (SP) Voice. In a recent CPaaSAA Talk, we sat down with Michael Abenhaim (VP Sales, Ooma) and Bertrand Pourcelot (Managing Director, Enreach […]
At CPaaSAA, we believe the future of communications is built on innovation and inclusive growth. In this CPaaSAA Talks session, Kevin Nethercott, led an insightful conversation with key industry voices – Bentley Wilson from Thrivin, Richard Atherton from BT, and Thomas John from Five9 – exploring […]
At CPaaSAA, we don’t believe in research for research’s sake. We believe in insight that drives action, strategy, and growth. That’s why we’re proud to spotlight Connective Insight—and welcome Andrew Collinson as our Associate Research Director. A Strategic Addition to the Alliance Andrew joined us at […]
Two and a half years in, and it’s wild to think how far we’ve come. When we launched the CPaaS Acceleration Alliance, the goal wasn’t to be the biggest, loudest name out there. It was to create real momentum—for our members, and for the industry. A […]
Real insights. Trusted advisors. One hour a month that moves you forward. We’re launching something new for members: The Inner Circle. A monthly, members-only session featuring one of our trusted advisory or research partners, focused on what’s actually happening in the market. Each session gives you […]
Over the past few weeks, you may have noticed an increasing presence of Creo Solutions within CPaaSAA’s activities. Today, I’m delighted to spotlight them as one of our successful advisory partners, and to share why their journey is so aligned with our mission. Who is Creo […]
The telecom industry is evolving faster than ever. Cloud communications, CPaaS, AI-driven solutions, and shifting customer demands are reshaping the role for CSP and MSP executives. For CEOs and senior leaders, staying ahead means more than just keeping up with trends—it means having access to real […]