The communications landscape is tilting toward something quieter. Customer journeys are beginning to unfold inside channels that feel as familiar as SMS but behave like full‑featured apps; authentication is dissolving into friction‑free moments of trust paved by carrier networks; and artificial intelligence is slipping backstage to […]
The journey of the CPaaS Acceleration Alliance began with a vision to unite telcos and technology companies. Our first meetup was planned for MWC 2020, but the pandemic had other plans. Fast forward five years, and it’s incredible to see how far we’ve come. This year’s […]