Insights from This Week’s The Inner Circle With Simon-Kucher The Inner Circle is CPaaSAA’s members-only monthly webinar series, where our analyst team and invited advisory partners share insights, frameworks, and practical guidance to help members accelerate results. Each session goes deep — discussion, Q&A, models, examples, […]
November 2025 has delivered another milestone for the Network API ecosystem — this time in one of the world’s most complex and competitive markets. Vonage, a CPaaSAA Accelerate Member and part of Ericsson, has become the first to commercially launch Silent Authentication and SIM Swap across […]
How two CPaaSAA Grow Members — Shush and Nabstract — are powering telco-led innovation Network APIs are finally moving from theory to reality — and one of the most active proving grounds right now is the Philippines. Within just a few months, two of the country’s […]
The Communications Platforms as a Service (CPaaS) market, worth $32bn in 2025, could grow 3x to as much as $100bn by 2030. The demand and supply side conditions are remarkably favourable, but the path to the fastest growthfuture is neither automatic nor guaranteed. Growth will depend on how well the industry integrates AI, accelerates […]
It’s been a strong first half of the year for the CPaaS Acceleration Alliance—and we’re proud to share the results of that work. This Summer, we published not one but two public white papers, each reflecting real-world insights from our members, partners, and ecosystem leaders. The […]
Intelligent Engagement is a significant new business strategy driving adoption of CPaaS, AI and APIs (e.g. network APIs like the GSMA’s OpenGateway). Evolving from tactical, piecemeal adoption of engagement services (such as bulk SMS, voice, etc.) and combined with intelligence from AI and network (and other) […]
Today’s members-only Inner Circle session featured Nick Lane—Chief Messaging Officer at Mobilesquared and self-described Messagologist. Nick has been a leading voice in the messaging space for years, and today he walked us through what’s changing (and what isn’t) in A2P messaging, RCS, and mobile identity. Here […]
This past week at DTW Ignite in Copenhagen, one thing became crystal clear: telcos are going all-in on AI. Everywhere you turned—demos, keynotes, strategy decks—you saw AI fueling bold new ambitions. Agentic AI, AI Kitchens, AI-ready networks. Telcos are building data lakes, spinning up Centers of […]
What We Saw, What We Said, and Where CPaaS Goes Next ITW 2025 wrapped just days ago, but the energy in National Harbor is still pulsing. With over 6,000 delegates and 2,000+ companies onsite, the Gaylord turned into a living map of global connectivity – and […]
The communications landscape is tilting toward something quieter. Customer journeys are beginning to unfold inside channels that feel as familiar as SMS but behave like full‑featured apps; authentication is dissolving into friction‑free moments of trust paved by carrier networks; and artificial intelligence is slipping backstage to […]