The CPaaS Showcase Challenge at the CCA Conference “Cloud Connections 2023” in Ft Lauderdale, Florida is set to showcase some of the most innovative and cutting-edge solutions in the field of Communications Platform as a Service (CPaaS). Four companies have been selected to present their solutions […]
The Cloud Communications Alliance is hosting their 2023 Cloud Connections event in Fort Lauderdale, Florida this week, and at the event the CPaaS Acceleration Alliance will organize a CPaaS Showcase where Braidio, BroadSource, Radisys, and Vonage will all present their best CPaaS use cases. The showcase […]
Evan Kirstel, a well-known speaker and thought leader in the field of customer experience (CX), recently hosted a SmartCom Summit discussion with four experts on the use of communications platform as a service (CPaaS) to create better CX. His guests included Enrico Karsten of Anywhere365, Iain […]
The Q4 CSP Roundtable organized by CPaaSAA was a valuable opportunity for half a dozen CSPs (Alianza, e&, KPN, NextGen, Telecall, TelecomsXchange) to come together and share their experiences with adopting a CPaaS (Communication Platform as a Service) strategy. In an open setting, under moderation of […]
Cloud Communications at a Crossroads “How are you going to navigate these waters ahead, is a critical question right now,” says Clark Peterson, Chairman of the Cloud Communications Alliance. In this podcast, Kevin Nethercott, Managing Partner of the CPaaS Acceleration Alliance joins Peterson as we discuss […]
Following a very interesting analyst panel with IDC, Frost & Sullivan, and S&P Global this week, in our next session on Nov 29 we’ll look at lessons learned by three of the most influential original CPaaS founders as we learn about their journeys in building and […]
We’re excited to livestream a CPaaSAA Panel on Nov 8 featuring the top CPaaS analysts from Frost & Sullivan, IDC, and S&P Global, reflecting on the future of CPaaS as they see (and survey) it. What’s happening in the world of CPaaS and how can CSPs […]
SmartCom Summit will be back this Winter in collaboration with the CPaaS Acceleration Alliance, focusing on Creating Smart Experiences in customer contact. Post pandemic, customer engagement is moving to the cloud and innovating like never before. Call centers become omni channel contact centers, front and back office are integrated […]