For years, SMS and email-based OTPs (one-time passwords) have been the go-to method for digital authentication. Ubiquitous across banking, e-commerce, and enterprise workflows, they’ve powered one of the biggest use cases in the CPaaS industry. But that era may soon be ending. Regulators are stepping in: […]
In today’s interconnected digital landscape, enterprises stand at the threshold of a significant transformation powered by strategic network API adoption. At Enterprise Connect 2025, in a panel on Network APIs for Enterprises moderated by Kevin Nethercott of CPaaSAA, Victor De La Torre B. of Aduna Global […]
VCon and AI are converging to unlock entirely new ways for service providers to monetize the voice, video and chat traffic they already carry. That was the message during our recent CPaaSAA advisory session titled “This New IETF Standard Will Create Seven New Revenue Streams in […]
In this insightful segment at Enterprise Connect 2025, the conversation zeroed in on a critical question: Is RCS driving the customer journey? Hosted by Robert Galop, panelists Robert Saxe (Flexcom Labs) and Lawrence Byrd (Aduna Global) offered complementary perspectives on how Rich Communication Services (RCS) has […]
In our latest CPaaSAA Talk, I sat down with Luc Cavelier from Bright Pattern and Zach Konopka from White Label Communications—two sharp minds driving the convergence of cloud communications. Luc leads EMEA for Bright Pattern, an AI-powered CCaaS player that’s not afraid to go off-cloud. Whether […]
At CPaaSAA, we believe the future of communications is built on innovation and inclusive growth. In this CPaaSAA Talks session, Kevin Nethercott, led an insightful conversation with key industry voices – Bentley Wilson from Thrivin, Richard Atherton from BT, and Thomas John from Five9 – exploring […]
Have you ever wondered how the simple act of sending a text could be transformed into an immersive, secure, and interactive experience? In our latest CPaaSAA Talk, Robert Galop sat down with Gwen LaFage, VP of Brand and Content at Sinch, to explore the untapped potential […]
MWC Barcelona 2025 was buzzing with talk about Network APIs, AI, and telco transformation—but beyond the noise, what’s really happening in the market? In our latest CPaaSAA Talk, I sat down with Peter Arbitter (CCO, Aduna) and Fraser King (Sr Director Network APIs, Vonage) to unpack […]
Spending the day at the Cavell European Summit in London last week, celebrating their 10th anniversary, it hit me: we’re at a turning point in communications. The industry has spent the last decade building and scaling UCaaS. It’s been the go-to solution for cloud-based business communications—bundling […]
Startups and scaleups thrive on agility, speed, and innovation. Corporates, on the other hand, bring stability, resources, and established market access. In theory, bringing these two worlds together should create powerful synergies. In reality, it’s rarely that simple. In a recent CPaaSAA Talk, I sat down […]