In our latest CPaaSAA Talk, I sat down with Luc Cavelier from Bright Pattern and Zach Konopka from White Label Communications—two sharp minds driving the convergence of cloud communications. Luc leads EMEA for Bright Pattern, an AI-powered CCaaS player that’s not afraid to go off-cloud. Whether […]
At CPaaSAA, we believe the future of communications is built on innovation and inclusive growth. In this CPaaSAA Talks session, Kevin Nethercott, led an insightful conversation with key industry voices – Bentley Wilson from Thrivin, Richard Atherton from BT, and Thomas John from Five9 – exploring […]
Have you ever wondered how the simple act of sending a text could be transformed into an immersive, secure, and interactive experience? In our latest CPaaSAA Talk, Robert Galop sat down with Gwen LaFage, VP of Brand and Content at Sinch, to explore the untapped potential […]
MWC Barcelona 2025 was buzzing with talk about Network APIs, AI, and telco transformation—but beyond the noise, what’s really happening in the market? In our latest CPaaSAA Talk, I sat down with Peter Arbitter (CCO, Aduna) and Fraser King (Sr Director Network APIs, Vonage) to unpack […]
Spending the day at the Cavell European Summit in London last week, celebrating their 10th anniversary, it hit me: we’re at a turning point in communications. The industry has spent the last decade building and scaling UCaaS. It’s been the go-to solution for cloud-based business communications—bundling […]
Startups and scaleups thrive on agility, speed, and innovation. Corporates, on the other hand, bring stability, resources, and established market access. In theory, bringing these two worlds together should create powerful synergies. In reality, it’s rarely that simple. In a recent CPaaSAA Talk, I sat down […]
In our latest CPaaSAA Talk, founding partner Rob Kurver joined forces with two industry pioneers—Mark Castleman, Managing Director of Intel’s AI Cloud, and Mark Simoncelli, CEO of Mach49—to explore the seismic shift at the crossroads of telco innovation, AI, and conversational technologies. Rob set the tone […]
Launched in 2024, the 2024 Communication and Network APIs Global Survey is a joint initiative from 451 Research, a division of S&P Global Market Intelligence, and the CPaaS Acceleration Alliance (CPaaSAA). The survey aims to assess the state of network APIs commercial deployments by communication service […]
The way businesses communicate with customers is changing fast. It’s no longer just about having the best tools or the flashiest tech. It’s about creating seamless, meaningful experiences that drive loyalty and growth. That’s the core message we’re championing at the CPaaS Acceleration Alliance (CPaaSAA) and […]
The second half of 2024 was a whirlwind of industry-defining events that collectively painted a clear picture of where communications and collaboration are headed. From CASA24 in September to UC EXPO, the Five9 EU Summit, Orange Open Tech, and finally Cavell Enable, one underlying trend was […]