Today’s members-only Inner Circle session featured Nick Lane—Chief Messaging Officer at Mobilesquared and self-described Messagologist. Nick has been a leading voice in the messaging space for years, and today he walked us through what’s changing (and what isn’t) in A2P messaging, RCS, and mobile identity. Here […]
This past week at DTW Ignite in Copenhagen, one thing became crystal clear: telcos are going all-in on AI. Everywhere you turned—demos, keynotes, strategy decks—you saw AI fueling bold new ambitions. Agentic AI, AI Kitchens, AI-ready networks. Telcos are building data lakes, spinning up Centers of […]
Despite all the attention given to APIs, AI, and new forms of business messaging, one foundational pillar of communications quietly keeps evolving: Service Provider (SP) Voice. In a recent CPaaSAA Talk, we sat down with Michael Abenhaim (VP Sales, Ooma) and Bertrand Pourcelot (Managing Director, Enreach […]
📅 Mark your calendar for June 26 – The second session of The Inner Circle is just around the corner, and you won’t want to miss it. If you’re working in or around messaging, block the hour now. Billions are at stake, and the landscape is […]
For years, SMS and email-based OTPs (one-time passwords) have been the go-to method for digital authentication. Ubiquitous across banking, e-commerce, and enterprise workflows, they’ve powered one of the biggest use cases in the CPaaS industry. But that era may soon be ending. Regulators are stepping in: […]
This week, I had the privilege of joining Global Relay’s first-ever Analyst & Consultancy Summit in New York. Hosted in their impressive Manhattan office, the event gathered a curated group of analysts, influencers, and consultants to discuss the future of secure and/or regulated communications, AI, and […]
“We weren’t calling it CPaaS—but we were building it the whole time.” That’s how Mike Stowe, Senior Director of Developer Marketing at RingCentral, opened our latest CPaaSAA Talk—explaining why RingCentral joined the Alliance two years ago. At the time, RingCentral wasn’t positioned as a CPaaS player. […]
Takeaways from our CPaaSAA Talk with Infobip and MobileSquared What happens when you put one of the sharpest messaging analysts in the world and one of the most ambitious CPaaS players in the same room? You get 30 fast-paced minutes on the future of messaging — […]
What We Saw, What We Said, and Where CPaaS Goes Next ITW 2025 wrapped just days ago, but the energy in National Harbor is still pulsing. With over 6,000 delegates and 2,000+ companies onsite, the Gaylord turned into a living map of global connectivity – and […]
The communications landscape is tilting toward something quieter. Customer journeys are beginning to unfold inside channels that feel as familiar as SMS but behave like full‑featured apps; authentication is dissolving into friction‑free moments of trust paved by carrier networks; and artificial intelligence is slipping backstage to […]