Last month, at CASA25 in Amsterdam, more than 120 members and industry leaders gathered to explore the next era of communications — where AI, APIs, and real-world outcomes converge. Among the standout participants was Crexendo, the company behind the Netsapiens platform, who brought a powerful message […]
So this is a reflection. Over the past week, I’ve been revisiting all the CASA25 recordings — the 27 sessions we turned into blogs — and they’re honestly awesome. Watching them back reminded me just how much energy, honesty, and collaboration filled those days in Amsterdam. […]
A recap from our The Inner Circle webinar with STL Partners on Sep 25 (public summary; full session is members-only available on the online community) TL;DR: STL Partners still sees a large long-term opportunity for Network APIs, but the near term is slower than hoped. Other […]
The Communications Platforms as a Service (CPaaS) market, worth $32bn in 2025, could grow 3x to as much as $100bn by 2030. The demand and supply side conditions are remarkably favourable, but the path to the fastest growthfuture is neither automatic nor guaranteed.  Growth will depend on how well the industry integrates AI, accelerates […]
It’s been a strong first half of the year for the CPaaS Acceleration Alliance—and we’re proud to share the results of that work. This Summer, we published not one but two public white papers, each reflecting real-world insights from our members, partners, and ecosystem leaders. The […]
The real power of a document standard lies in the tools it enables I’m sure you’ve attached a document to an email, downloaded a spreadsheet to your drive, or sent a photo in a text message. In each case, there’s a file format describing the information: […]
At CPaaSAA, we regularly sit down with industry leaders who are shaping the future of communications. In our latest CPaaSAA Talk, I had the pleasure of speaking with Sebastian Schumann (Deutsche Telekom) and Marten Schoenherr (awa.network) about one of the most important developments in our ecosystem: […]
Intelligent Engagement is a significant new business strategy driving adoption of CPaaS, AI and APIs (e.g. network APIs like the GSMA’s OpenGateway).  Evolving from tactical, piecemeal adoption of engagement services (such as bulk SMS, voice, etc.) and combined with intelligence from AI and network (and other) […]
As CPaaSAA accelerates through its third year, the pace of change is unmistakable. AI is no longer a side theme—it’s fast becoming the core disruption across communications, infrastructure, and enterprise expectations. CASA25 is just ahead. The Inner Circle is live. CAVE continues to push long-term vision. […]
The Evolution of CPaaS, Network APIs, and AI Into One Stack Over the past three years, CPaaSAA has charted the industry’s shift from siloed communications tools to programmable, interoperable platforms. We’ve supported the rise of CPaaS, embraced the potential of network APIs, and championed foundational standards […]