At CASA25, Boris Marić shared Infobip’s Blueprint for the AI Era in his keynote “Scaling Intelligent Engagement.” He outlined how orchestration, MCP integration, and AI would converge into a single engagement layer. A month later, during Infobip’s Q4 Analyst Update, that blueprint came to life — […]
So this is a reflection. Over the past week, I’ve been revisiting all the CASA25 recordings — the 27 sessions we turned into blogs — and they’re honestly awesome. Watching them back reminded me just how much energy, honesty, and collaboration filled those days in Amsterdam. […]
The Evolution of CPaaS, Network APIs, and AI Into One Stack Over the past three years, CPaaSAA has charted the industry’s shift from siloed communications tools to programmable, interoperable platforms. We’ve supported the rise of CPaaS, embraced the potential of network APIs, and championed foundational standards […]
This past week at DTW Ignite in Copenhagen, one thing became crystal clear: telcos are going all-in on AI. Everywhere you turned—demos, keynotes, strategy decks—you saw AI fueling bold new ambitions. Agentic AI, AI Kitchens, AI-ready networks. Telcos are building data lakes, spinning up Centers of […]
For years, SMS and email-based OTPs (one-time passwords) have been the go-to method for digital authentication. Ubiquitous across banking, e-commerce, and enterprise workflows, they’ve powered one of the biggest use cases in the CPaaS industry. But that era may soon be ending. Regulators are stepping in: […]
This week, I had the privilege of joining Global Relay’s first-ever Analyst & Consultancy Summit in New York. Hosted in their impressive Manhattan office, the event gathered a curated group of analysts, influencers, and consultants to discuss the future of secure and/or regulated communications, AI, and […]
“We weren’t calling it CPaaS—but we were building it the whole time.” That’s how Mike Stowe, Senior Director of Developer Marketing at RingCentral, opened our latest CPaaSAA Talk—explaining why RingCentral joined the Alliance two years ago. At the time, RingCentral wasn’t positioned as a CPaaS player. […]
Takeaways from our CPaaSAA Talk with Infobip and MobileSquared What happens when you put one of the sharpest messaging analysts in the world and one of the most ambitious CPaaS players in the same room? You get 30 fast-paced minutes on the future of messaging — […]
In the latest CPaaSAA Talk, Rob Kurver hosted industry veterans Jon Brinton from Crexendo and Jorgen Bjorkner from iotcomms.io to discuss innovation in enterprise communications, CPaaS, and the evolving industry landscape. The Biggest Shift in Communications Jon Brinton, who leads the NetSapiens platform at Crexendo, highlighted […]
In today’s CPaaSAA Talk, I had the pleasure of speaking with Eddie DeCurtis, CEO of Shush, and Henry Calvert from the GSMA, about a major milestone: Shush’s Sherlock platform now supports TS.43 Release 11 from GSMA—bringing silent, SIM-based authentication into real-world deployment. This isn’t just a […]