Over the past year, e& enterprise has made a bold move: developing its own homegrown technology stack that unifies UCaaS, CCaaS, and CPaaS into a cohesive engagement ecosystem. At the core of this strategy is EngageX, a modular, API-first platform built to power intelligent, personalized, and […]
Have you ever wondered how the simple act of sending a text could be transformed into an immersive, secure, and interactive experience? In our latest CPaaSAA Talk, Robert Galop sat down with Gwen LaFage, VP of Brand and Content at Sinch, to explore the untapped potential […]
Here’s to the builders. The ones not just talking about the programmable network, but delivering it—today. In our latest CPaaSAA Talk, we sat down with Eddie DeCurtis from Shush and Charles Nagy from Shabodi, two leaders from different corners of the ecosystem, both laser-focused on one […]
This isn’t some vague “AI is coming” narrative—we’re in the middle of the disruption right now. Last week, I had a powerful conversation with Ramy Riad from Webex by Cisco during our latest CPaaSAA Talk. And the message was clear: the lines between UCaaS, CCaaS, and […]
Over the past few weeks, you may have noticed an increasing presence of Creo Solutions within CPaaSAA’s activities. Today, I’m delighted to spotlight them as one of our successful advisory partners, and to share why their journey is so aligned with our mission. Who is Creo […]
In this edition of CPaaSAA Talks, I sat down with Mike Mills, Business Director at Gamma, to talk strategy, acquisitions, and the evolving role of service providers in the age of convergence. Gamma recently joined the CPaaS Acceleration Alliance, and they’re not wasting any time stepping […]
MWC Barcelona 2025 was buzzing with talk about Network APIs, AI, and telco transformation—but beyond the noise, what’s really happening in the market? In our latest CPaaSAA Talk, I sat down with Peter Arbitter (CCO, Aduna) and Fraser King (Sr Director Network APIs, Vonage) to unpack […]
Spending the day at the Cavell European Summit in London last week, celebrating their 10th anniversary, it hit me: we’re at a turning point in communications. The industry has spent the last decade building and scaling UCaaS. It’s been the go-to solution for cloud-based business communications—bundling […]
The journey of the CPaaS Acceleration Alliance began with a vision to unite telcos and technology companies. Our first meetup was planned for MWC 2020, but the pandemic had other plans. Fast forward five years, and it’s incredible to see how far we’ve come. This year’s […]
The second half of 2024 was a whirlwind of industry-defining events that collectively painted a clear picture of where communications and collaboration are headed. From CASA24 in September to UC EXPO, the Five9 EU Summit, Orange Open Tech, and finally Cavell Enable, one underlying trend was […]