The Problem Was Never Just Technical Over the past year, one theme kept returning in CPaaSAA’s Network API discussions. Not technology. Not standards. Not APIs themselves. Execution. Across our Working Groups, events, and ecosystem conversations, the same challenge surfaced repeatedly: the industry is making enormous progress […]
I recently sat down with Sam Wilson (CEO) and Chris Angus from 8×8, and what struck me most was how fundamentally different their approach actually is. Not because of the technology, but because they genuinely start with the customer. They begin with the problem. They define […]
Guest blog by Courtney Latta, Principal, Valence Strategy Group Network APIs don’t have a technology problem. They have an economics problem. The infrastructure exists. Standards are maturing. The capabilities are real. Yet enterprise adoption is still moving more slowly than the industry expected. The reason is […]