AI voice is moving into the core of the network. In the latest CPaaSAA Talk, Ralph Page of Radisys and CPaaSAA’s Andrew Collinson set out what that changes — and why the real contest is over who runs the conversation. Something shifted at MWC Barcelona this […]
TM Forum’s flagship telecom gathering ran under the banner “The Future. Faster.” — and this year the industry came with receipts. Here’s CPaaSAA’s read on what Copenhagen told us. CPaaSAA spent the last week of June in Copenhagen for DTW Ignite (23–25 June) — TM Forum’s […]
A first look at our new Network API research, previewed for members inside The Inner Circle — with the full report landing next month. This began as a closed-door preview in The Inner Circle, the member-only forum where CPaaSAA members get early, unvarnished access to our […]
The CPaaS Acceleration Alliance has published a new report examining one of the fastest-moving areas in enterprise communications: AI Voice. The report, “AI Voice: Who Will Run the Conversation?”, explores how voice interactions are being transformed by AI and what this means for communications platforms, telcos, […]
Executive summary (for the impatient) The Unthinkable Lab event in London, organized by TelecomTV with Andrew Collinson and Dean Bubley, made one thing unmistakably clear: Network APIs will not unlock value on their own — but combined with agentic AI, they could finally become meaningful. Across […]
Intelligent Engagement is a significant new business strategy driving adoption of CPaaS, AI and APIs (e.g. network APIs like the GSMA’s OpenGateway). Evolving from tactical, piecemeal adoption of engagement services (such as bulk SMS, voice, etc.) and combined with intelligence from AI and network (and other) […]
At CPaaSAA, we don’t believe in research for research’s sake. We believe in insight that drives action, strategy, and growth. That’s why we’re proud to spotlight Connective Insight—and welcome Andrew Collinson as our Associate Research Director. A Strategic Addition to the Alliance Andrew joined us at […]
We’re thrilled to announce that Andrew Collinson is joining the CPaaS Acceleration Alliance as an Associate Research Partner. With an impressive 15 years at STL Partners and prior experience at BT, Andrew brings unparalleled expertise in guiding telcos through transformative journeys—a skillset perfectly aligned with the […]