This week’s The Inner Circle session was one of those discussions where you feel the industry quietly shifting. A small group of CPaaSAA members—operators, vendors, analysts—came together to go deeper on a topic that’s still early, but increasingly unavoidable. The session was led by Amandeep Khanuja […]
I recently sat down with Sam Wilson (CEO) and Chris Angus from 8×8, and what struck me most was how fundamentally different their approach actually is. Not because of the technology, but because they genuinely start with the customer. They begin with the problem. They define […]