The CPaaS Acceleration Alliance has published a new report examining one of the fastest-moving areas in enterprise communications: AI Voice. The report, “AI Voice: Who Will Run the Conversation?”, explores how voice interactions are being transformed by AI and what this means for communications platforms, telcos, […]
A few weeks ago, CPaaSAA members got an early look at one of the biggest themes shaping the future of communications. During our February The Inner Circle session, Andrew Collinson presented a preview of CPaaSAA’s first AI Voice research paper — sharing early findings, industry signals, […]