We’re excited to livestream a CPaaSAA Panel on Nov 8 featuring the top CPaaS analysts from Frost & Sullivan, IDC, and S&P Global, reflecting on the future of CPaaS as they see (and survey) it. What’s happening in the world of CPaaS and how can CSPs […]
It was great to be in Chicago last week for the CCA-Cavell Cloud Comms Summit and meet up with all of our industry friends and colleagues with whom we have been away for far too long. The Cloud Comms Summit focussed on two big trends in […]
How can CSPs best leverage their core communications assets to stay relevant and add value? Guest Blog by Raul Castanon, Sr. Analyst Workforce Productivity and Collaboration, 451 Research S&P Global Market Intelligence Summary: The COVID-19 outbreak has accelerated the digitization of the customer and employee experiences, leading […]
Guest blog by Mark Winther, Group VP&GM, Worldwide Telecom at IDC. Although CPaaS platforms are still pretty much unknown they are conquering the world at this moment. After the VoIP and UCaaS evolution, where traditional PBX and Unified Communications solutions moved to a more flexible, pay […]
Last week, walking through an eerily quiet Amsterdam Schiphol Airport, on my way to London for a few days of networking at the yearly Cloud Comms Summit, couldn’t help but think that I’m actually witnessing the start of a new era. Normally, the airport isn’t this […]