A summary of key insights and discussions from the quarterly CPaaS Acceleration Alliance CSP roundtable with industry leaders from IntelePeer, Syniverse, Telia, Zain, and Enreach. Introduction The CPaaS Acceleration Alliance organized another CSP roundtable session to explore the rapidly growing Communication Platform as a Service (CPaaS) […]
SmartCom Summit will be back this Winter in collaboration with the CPaaS Acceleration Alliance, focusing on Creating Smart Experiences in customer contact. Post pandemic, customer engagement is moving to the cloud and innovating like never before. Call centers become omni channel contact centers, front and back office are integrated […]
