Cloud Communications at a Crossroads “How are you going to navigate these waters ahead, is a critical question right now,” says Clark Peterson, Chairman of the Cloud Communications Alliance. In this podcast, Kevin Nethercott, Managing Partner of the CPaaS Acceleration Alliance joins Peterson as we discuss […]
Following a very interesting analyst panel with IDC, Frost & Sullivan, and S&P Global this week, in our next session on Nov 29 we’ll look at lessons learned by three of the most influential original CPaaS founders as we learn about their journeys in building and […]
We’re excited to livestream a CPaaSAA Panel on Nov 8 featuring the top CPaaS analysts from Frost & Sullivan, IDC, and S&P Global, reflecting on the future of CPaaS as they see (and survey) it. What’s happening in the world of CPaaS and how can CSPs […]
SmartCom Summit will be back this Winter in collaboration with the CPaaS Acceleration Alliance, focusing on Creating Smart Experiences in customer contact. Post pandemic, customer engagement is moving to the cloud and innovating like never before. Call centers become omni channel contact centers, front and back office are integrated […]