The CPaaSAA team just got back from Channel Partners 2023 in Las Vegas. In addition to really wishing we had tickets for the upcoming Formula 1 race (does anyone have tickets?), we had a great time meeting with many existing and future members. The consistent theme […]
Uniting Customer Experience, AI, and a Touch of Humor at Enterprise Connect 2023 Greetings, tech lovers! I recently attended the Enterprise Connect conference in sunny Orlando, Florida, and let me tell you, it was a love affair like no other. The theme of the event was […]
The CPaaS Showcase Challenge is back, and this time it’s taking place at ITEXPO in Fort Lauderdale, Florida from February 13th to 18th, 2023. The first challenge was won by BroadSource last month at CCA Cloud Connections, and this time around we have four new contestants […]
The Cloud Communications Alliance annual event, Cloud Connections 2023, was held Jan 16-18 at the W Hotel in Ft Lauderdale, Florida. Leaders from around the industry came together for two days and shared experiences and knowledge that were helpful for all that attended. Arguably the most popular […]
Earlier this month I had the privilege of moderating a great panel session for SmartCom Summit’s CX22 Winter Series, about the crucial role of marketing when launching new CPaaS services with Jennifer Singer (Medium Giant), Gwen Lafage (Sinch) and Carlos Aragon (Mavenir). Here are my takeaways […]
The CPaaS Showcase Challenge at the CCA Conference “Cloud Connections 2023” in Ft Lauderdale, Florida is set to showcase some of the most innovative and cutting-edge solutions in the field of Communications Platform as a Service (CPaaS). Four companies have been selected to present their solutions […]
The Cloud Communications Alliance is hosting their 2023 Cloud Connections event in Fort Lauderdale, Florida this week, and at the event the CPaaS Acceleration Alliance will organize a CPaaS Showcase where Braidio, BroadSource, Radisys, and Vonage will all present their best CPaaS use cases. The showcase […]
Evan Kirstel, a well-known speaker and thought leader in the field of customer experience (CX), recently hosted a SmartCom Summit discussion with four experts on the use of communications platform as a service (CPaaS) to create better CX. His guests included Enrico Karsten of Anywhere365, Iain […]
The Q4 CSP Roundtable organized by CPaaSAA was a valuable opportunity for half a dozen CSPs (Alianza, e&, KPN, NextGen, Telecall, TelecomsXchange) to come together and share their experiences with adopting a CPaaS (Communication Platform as a Service) strategy. In an open setting, under moderation of […]
Cloud Communications at a Crossroads “How are you going to navigate these waters ahead, is a critical question right now,” says Clark Peterson, Chairman of the Cloud Communications Alliance. In this podcast, Kevin Nethercott, Managing Partner of the CPaaS Acceleration Alliance joins Peterson as we discuss […]