The communications ecosystem is moving into a more execution-driven phase. AI, Network APIs, and new engagement models are no longer abstract topics — they are shaping real product decisions, real partnerships, and real go-to-market strategies. As this happens, the way the industry collaborates is maturing too. […]
Last week, Infobip published its 2026 Trends — a forward-looking view of how AI, rich messaging, and ecosystems will reshape customer engagement. For anyone following the work inside the CPaaS Acceleration Alliance, the direction will feel familiar. As a long-standing Accelerate Member of CPaaSAA, Infobip has […]
Insights from This Week’s The Inner Circle With Simon-Kucher The Inner Circle is CPaaSAA’s members-only monthly webinar series, where our analyst team and invited advisory partners share insights, frameworks, and practical guidance to help members accelerate results. Each session goes deep — discussion, Q&A, models, examples, […]
The Inner Circle is our monthly, member-only webinar where CPaaSAA’s Analyst Members share the latest research, market signals, and ideas shaping the future of communications. Last week, Andrew Collinson took members on a fast-paced tour through the State of CPaaS 2025 report — highlighting where the […]
A recap from our The Inner Circle webinar with STL Partners on Sep 25 (public summary; full session is members-only available on the online community) TL;DR: STL Partners still sees a large long-term opportunity for Network APIs, but the near term is slower than hoped. Other […]
The Communications Platforms as a Service (CPaaS) market, worth $32bn in 2025, could grow 3x to as much as $100bn by 2030. The demand and supply side conditions are remarkably favourable, but the path to the fastest growthfuture is neither automatic nor guaranteed. Growth will depend on how well the industry integrates AI, accelerates […]
The real power of a document standard lies in the tools it enables I’m sure you’ve attached a document to an email, downloaded a spreadsheet to your drive, or sent a photo in a text message. In each case, there’s a file format describing the information: […]
The Evolution of CPaaS, Network APIs, and AI Into One Stack Over the past three years, CPaaSAA has charted the industry’s shift from siloed communications tools to programmable, interoperable platforms. We’ve supported the rise of CPaaS, embraced the potential of network APIs, and championed foundational standards […]
Today’s members-only Inner Circle session featured Nick Lane—Chief Messaging Officer at Mobilesquared and self-described Messagologist. Nick has been a leading voice in the messaging space for years, and today he walked us through what’s changing (and what isn’t) in A2P messaging, RCS, and mobile identity. Here […]
📅 Mark your calendar for June 26 – The second session of The Inner Circle is just around the corner, and you won’t want to miss it. If you’re working in or around messaging, block the hour now. Billions are at stake, and the landscape is […]