The communications industry is rapidly evolving, and one of the major changes is the emergence of CPaaS or Communications Platform as a Service. Raul Castanon, from S&P Global Market Intelligence, was recently a guest speaker in a SmartCom Summit CX22 session on the state of CPaaS. […]
More than ever before, competition within any industry is driven by the ability to digitally transform business operations and provide customers both current and future with an experience that proves why your core functionality rises to the top among the competition. For small and medium enterprises […]
BASINGSTOKE, ENGLAND – January 30, 2023 – A new study from Juniper Research has found the value of the CPaaS (Communications Platform-as-a-Service) market will reach $29 billion globally by 2025; rising from $16 billion in 2022. To capitalise on this substantial growth of 80% over the next three […]
The future of communications-platform-as-a-service (CPaaS) is a topic of increasing interest as the hype surrounding the industry begins to fade. According to a recent paper by Arthur D. Little, two trends are emerging that are set to shape the future of CPaaS, and offer important opportunities […]
The Q4 CSP Roundtable organized by CPaaSAA was a valuable opportunity for half a dozen CSPs (Alianza, e&, KPN, NextGen, Telecall, TelecomsXchange) to come together and share their experiences with adopting a CPaaS (Communication Platform as a Service) strategy. In an open setting, under moderation of […]
The CPaaS Acceleration Alliance is excited to share some first highlights from recent research from S&P Global Market Intelligence (based on “Voice of the Customer: Macroeconomic Outlook, SME Tech Trends, Digital Transformation 2021”). This report offers valuable insights into the state of the global CPaaS market […]
This is a guest blog by Chris Koeneman, CRO at Kandy Communications. Since the emergence of cloud computing, the use of the cloud by telecom providers has not grown as it has in other sectors. Cloud Service Providers and SaaS companies have grown up independent of […]
In this panel discussion, live-streamed from four locations across the globe late November 2022, we hear from three of the most influential original CPaaS founders about their journeys in building and selling their companies, and the road ahead. Together, these Godfathers of CPaaS combine 30+ years […]
What a great way to kick off our CPaaSAA Panel Series! We were fortunate to have three of the top CPaaS analysts in the business, Courtney Munroe of IDC, Raul Castanon of S&P Global, and Michael Brandenburg from Frost & Sullivan join our moderator Evan Kirstel […]
We’re excited to livestream a CPaaSAA Panel on Nov 8 featuring the top CPaaS analysts from Frost & Sullivan, IDC, and S&P Global, reflecting on the future of CPaaS as they see (and survey) it. What’s happening in the world of CPaaS and how can CSPs […]
