In an engaging interview, Evan Kirstel spoke with two industry leaders, Dawn-Marie Elder from SIPPIO and Philipp Beck from Luware, about their experiences with Communication Platform as a Service (CPaaS) strategies and their shared participation in the CPaaS Acceleration Alliance. Their discussion offered valuable insights for […]
Microsoft’s Azure Communication Services is a game changer for organizations needing a modern CX approach that complements their Microsoft Teams capabilities In the field of customer experience (CX) innovation, Microsoft has emerged as a vanguard for organizations that are striving to differentiate themselves at every stage […]
