This isn’t some vague “AI is coming” narrative—we’re in the middle of the disruption right now. Last week, I had a powerful conversation with Ramy Riad from Webex by Cisco during our latest CPaaSAA Talk. And the message was clear: the lines between UCaaS, CCaaS, and […]
Some days remind you just how lucky you are to be at the heart of an industry undergoing seismic change. Last Tuesday was one of those days. As I navigated Cisco Live! in Amsterdam, spoke at a KPN-Cisco customer event, and joined an executive dinner with […]
In this panel discussion, live-streamed from four locations across the globe late November 2022, we hear from three of the most influential original CPaaS founders about their journeys in building and selling their companies, and the road ahead. Together, these Godfathers of CPaaS combine 30+ years […]