Enterprise Connect this year left me with a strong feeling that our industry is entering a real transition moment. AI dominated almost every conversation. Every keynote touched it. Every vendor referenced it. Every enterprise discussion circled around experimentation, adoption, and change management. But underneath those conversations, […]
“We weren’t calling it CPaaS—but we were building it the whole time.” That’s how Mike Stowe, Senior Director of Developer Marketing at RingCentral, opened our latest CPaaSAA Talk—explaining why RingCentral joined the Alliance two years ago. At the time, RingCentral wasn’t positioned as a CPaaS player. […]
The second half of 2024 was a whirlwind of industry-defining events that collectively painted a clear picture of where communications and collaboration are headed. From CASA24 in September to UC EXPO, the Five9 EU Summit, Orange Open Tech, and finally Cavell Enable, one underlying trend was […]