In our latest CPaaSAA Talk, I sat down with Luc Cavelier from Bright Pattern and Zach Konopka from White Label Communications—two sharp minds driving the convergence of cloud communications. Luc leads EMEA for Bright Pattern, an AI-powered CCaaS player that’s not afraid to go off-cloud. Whether […]
At CPaaSAA, we believe the future of communications is built on innovation and inclusive growth. In this CPaaSAA Talks session, Kevin Nethercott, led an insightful conversation with key industry voices – Bentley Wilson from Thrivin, Richard Atherton from BT, and Thomas John from Five9 – exploring […]
The curtain just closed on Enterprise Connect 2025. This is the last year for Enterprise Connect in Orlando, and I can’t help but feel a sense of nostalgia and pride in how far we’ve come as an industry. When I first attended this event back in […]
Over the past few weeks, you may have noticed an increasing presence of Creo Solutions within CPaaSAA’s activities. Today, I’m delighted to spotlight them as one of our successful advisory partners, and to share why their journey is so aligned with our mission. Who is Creo […]
In this edition of CPaaSAA Talks, I sat down with Mike Mills, Business Director at Gamma, to talk strategy, acquisitions, and the evolving role of service providers in the age of convergence. Gamma recently joined the CPaaS Acceleration Alliance, and they’re not wasting any time stepping […]
Spending the day at the Cavell European Summit in London last week, celebrating their 10th anniversary, it hit me: we’re at a turning point in communications. The industry has spent the last decade building and scaling UCaaS. It’s been the go-to solution for cloud-based business communications—bundling […]
The journey of the CPaaS Acceleration Alliance began with a vision to unite telcos and technology companies. Our first meetup was planned for MWC 2020, but the pandemic had other plans. Fast forward five years, and it’s incredible to see how far we’ve come. This year’s […]
As the CPaaS Acceleration Alliance, we are thrilled to participate in the GSMA Open Gateway Initiative (OGI) Zone at MWC Barcelona 2025. This marks an exciting milestone in our ongoing collaboration with GSMA and our commitment to advancing the adoption and innovation of Network APIs. Come […]
Startups and scaleups thrive on agility, speed, and innovation. Corporates, on the other hand, bring stability, resources, and established market access. In theory, bringing these two worlds together should create powerful synergies. In reality, it’s rarely that simple. In a recent CPaaSAA Talk, I sat down […]
Some days remind you just how lucky you are to be at the heart of an industry undergoing seismic change. Last Tuesday was one of those days. As I navigated Cisco Live! in Amsterdam, spoke at a KPN-Cisco customer event, and joined an executive dinner with […]